Merchant Engagement & Content Associate
Help more businesses start accepting online payments. If you enjoy talking to people and creating videos, help merchants who signed up but haven’t completed onboarding or started using our service understand and take their next step.
What you’ll do
- Follow up with inactive sign-ups through messages and calls.
- Explain our services and answer basic merchant questions.
- Track follow-ups and share merchant feedback with the team.
- Edit short videos for tutorials, product updates, and social media.
What we’re looking for
- Video editing skills are required—CapCut, Premiere Pro, or similar tools.
- Friendly communication and consistent follow-through.
- Ability to explain things clearly and simply.
- Customer service, sales, or content creation experience is a plus.